A direct line of communication with you delivering real-time updates on system status, maintenance windows, and incident reports.
If you are experiencing an issue not listed here, contact the support team.
Applications
POS
Operational
Antivirus
Operational
BI
Operational
CRM
Operational
ERP
Operational
File Server
Operational
SmartBeyes
Operational
Ticketing
Operational
Communication
EDI
Operational
Messaging
Operational
Phone FR
Operational
Network
Internet DE
Operational
Internet FR
Operational
Internet US
Operational
VPN
Operational
Web
B2B Portal
Operational
dl
Operational
B2C E-Shop
Operational
Media Library
Operational
PIM
Operational
Stickied Incidents
9th October 2026
TicketingZammad - Security check
Vérification de sécurité sur l'applicatif. Accès possible uniquement depuis Quingey.
Website accessible only to employees
Past Incidents
5th September 2026
No incidents reported
4th September 2026
No incidents reported
3rd September 2026
No incidents reported
2nd September 2026
Internet FRLocal network at Quingey down
The local network at Quingey is down since about 7:15 AM
Investigation underway
No incidents have been reported for users connecting from outside the headquarter.
The restart proved beneficial. The investigation is still ongoing.
The root cause of the problem has not been resolved.
The core network equipment will be restarted at 10 AM
This will affect everyone, including those connected via Wi-Fi (who were not previously affected) and those connecting from outside the network.
