A direct line of communication with you delivering real-time updates on system status, maintenance windows, and incident reports.
If you are experiencing an issue not listed here, contact the support team.
Applications
POS
Operational
Antivirus
Operational
BI
Operational
CRM
Operational
ERP
Operational
File Server
Operational
SmartBeyes
Operational
Ticketing
Operational
Communication
EDI
Operational
Messaging
Operational
Phone FR
Operational
Network
Internet DE
Operational
Internet FR
Operational
Internet US
Operational
VPN
Operational
Web
B2B Portal
Operational
dl
Operational
B2C E-Shop
Operational
Media Library
Operational
PIM
Operational
Stickied Incidents
9th October 2026
TicketingZammad - Security check
Vérification de sécurité sur l'applicatif. Accès possible uniquement depuis Quingey.
Website accessible only to employees
Past Incidents
27th October 2023
No incidents reported
26th October 2023
EDIEDICOT is facing network issue
Some incoming messages are not received (and therefore not sent to us).
I will make an update as soon as I get an update from them.
Service has been restored at 17h30.
Customers have been informed to resubmit their messages.
Normally there is a mechanism that tries to resubmit multiple times, but it is all up to the customer's decision.
